PERSONAL DATA PROTECTION POLICY - PRIVACY POLICY

Company Explicaire s.r.o., IČO: 19890770 with registered office Plovární 478/1, Jižní Suburb, 301 00 Pilsen, registered in the commercial register kept at the Municipal Court in Pilsen, section C 44440/KSPL (hereinafter also referred to as "We") as the controller of personal data, you as a user of the GuideGlare application (hereinafter also referred to as the “Application”) available at app.guideglare.com reports the collection described below personal data and privacy policy.

The protection of your personal data is important to us, and therefore we will always use the following in our relations with you to follow the principles. In particular, this privacy policy explains:

• what personal data we will process,
• for what purposes and how we will process your personal data and their legal basis processing,
• to whom your personal data may be transferred,
• how long we will process your personal data,
• what rights you have in relation to the protection of your personal data.

In the event that you need any part of the text to be explained, advised or discussed further processing of your personal data, you can contact us at any time at the e-mail address gdpr@explicaire.com or at the registered address our company.

SCOPE OF PERSONAL DATA PROCESSING

When using the Application, we will process the following personal data:

• Cookies,
• name and surname,
• email address, phone number,
• address (including billing address), ID number, VAT number, company name
• other personal data that will be necessary to fulfill our mutual obligation,

COOKIES

The application uses cookies (small text files located on your device) that serve to provision of website services, online services and data collection. The text in the cookie file is often made up a series of numbers and letters that uniquely identify your computer, but may also contain others information.

More information about how we use cookies can be found on the relevant website Cookies Policy.

PURPOSE OF PROCESSING AND LEGAL BASIS OF PROCESSING

If you are a user of the Application, we process your personal data in the form of cookies as is mentioned above, due to a legitimate interest, which consists in our interest in monitoring the use of our services and on their improvement. We will only process your personal data for the above purpose. Providing of the above data is not our requirement, however, some may be restricted without providing this data features of our website. Your personal data will not be used for any purpose exclusively automated decision-making, including profiling based on such decision-making.

If you are our customers or users of the Application, we process your personal data mainly from for the reason that these are needed for the purposes of fulfilling the contract or fulfilling legal obligations (especially tax and accountants), possibly due to a legitimate interest (which mainly consists in being able to improve our services and contact you with our offers). The purpose of the processing is thus primarily security trouble-free implementation of our business relationship and further development of joint business cooperation. Yours We can use your name, surname and e-mail address to send you commercial and marketing messages and invitations to events, fairs and workshops, i.e. to provide you with information that could, in our opinion, be interesting and beneficial for you. We may further use your personal data for our internal needs relating in particular to monitoring your satisfaction, optimization and quality improvement of products and services provided, new product development and risk reduction. Provision of personal data for for the purposes of fulfilling the contract and for the fulfillment of a legal obligation is our requirement, and their failure to provide may be reason for not concluding a contract or terminating business cooperation.

WHO HAS ACCESS TO YOUR PERSONAL DATA

Your Personal Data may be processed for us by processors as part of the provision of certain activities may be provided to recipients; these are in particular the following subjects:

• Entities that provide us with server, web, cloud or IT services.
• Entities that provide us with accounting services.
• Entities that provide us with legal services.
• Entities that provide us with payment services.
• Processors who provide us with other services – consultations, audits and other external services.

PERSONAL DATA PROCESSING PERIOD

We will process your personal data for the period during which we provide you with our services or fulfill them mutual agreement, for the duration of our legitimate interest or for the time necessary to fulfill the archiving requirements and other obligations according to applicable legal regulations, such as the Accounting Act, the Act on archiving, value added tax law and others.

We will retain your personal data for as long as is necessary to provide our services and to complete them required transactions or for other necessary purposes, such as complying with our legal obligations, dispute resolution and legal enforcement of our agreements.

Always, however, if you contact us (for example by e-mail at the address gdpr@explicaire.com), we will tell you the exact processing time Your personal data.

YOUR RIGHTS ARISING FROM THE PROCESSING OF PERSONAL DATA

In relation to our processing of your personal data, you have the following rights:

• Right of access to personal data,
• right to correction,
• right to erasure,
• the right to restrict data processing,
• the right to data portability,
• the right to object to processing,
• the right not to be the subject of a decision based solely on automated processing, including profiling,
• the right to file a complaint about the processing of personal data.

Your rights are explained below to give you a clearer idea of their content.

Right of access means that you can ask us at any time to confirm whether personal data concerning you are or are not processed, and if they are, then for what purposes, in which scope, to whom they are made available, how long we will process them, whether you have the right to correction, erasure, limit processing or raise an objection, where we obtained personal data from and whether it occurs during processing Your personal data for automated decision-making, including possible profiling. You have the right too obtain a copy of your personal data, the first provision of which is free of charge, and additional provision then we may request reasonable payment of administrative costs.

The right to correction means that you can ask us at any time to correct or supplement your personal data if they are inaccurate or incomplete.

The right to erasure means that we must erase your personal data if (i) it is no longer necessary for the purposes for which they were collected or otherwise processed, (ii) the processing is unlawful, (iii) you object to the processing and there are no overriding legitimate grounds for the processing, (iv) we are required to do so by law or (v) you withdraw your consent to the processing of personal data.

The right to restriction of processing means that until we have resolved any disputed questions regarding processing of your personal data, we may not process your personal data in any other way than as we have them stored and we may use them only with your consent or for purposes of identification, performance or defense legal claims.

The right to portability means that you have the right to obtain personal data relating to you, and which are processed automatically and on the basis of consent or contract, in a structured, routine manner used and machine-readable format, and the right to have this personal data transferred directly to another administrators;

The right to object means that you can object to the processing of your personal data data that we process for the purposes of direct marketing or due to legitimate interest.

If you object to processing for direct marketing purposes, your personal data will no longer be pro these purposes are processed, in the event of an objection to the processing due to a legitimate interest, this objection will be evaluated and we will subsequently inform you whether we have complied with it and will no longer process your data, or that the objection was not justified and processing will continue. However, until the objection is resolved, processing will be limited.

The right not to be the subject of a decision based solely on automated processing, including profilingmeans that no decision of our company that has legal effects for you or significantly affects you in a similar way, will not be done through automated processing, including profiling. This does not apply if such processing is necessary for conclusion or performance contract between you and our company or if you give your express consent to this type of processing consent, or if such processing is permitted by a legal regulation that applies to our company covers.

If you have comments or complaints regarding the protection of your personal data or you have a question about a person responsible for data protection in our company or you exercise any of your rights, please contact us please using our email address gdpr@explicaire.com. On We will respond to your questions or comments within one month. This period can be if necessary and with regard to due to the complexity and number of applications extended for another two months.

Our activities are also supervised by the Office for the Protection of Personal Data, which you can contact in your case dissatisfaction to file a complaint. You can find out more on the office's website (http://www.uoou.cz ).

SECURITY INCIDENT REPORTING

In the current era, which is characterized by the spread of modern technologies, although minimal, still it just raises the possibility that your personal information could be leaked, misused or lost. Within of our operations, we are committed to taking all possible steps to prevent any security incidents breach, which includes regularly educating our employees who come into contact with yours personal data, in the area of data protection. We also implement internal rules to protect yours information and ensure the use of the best available technical solutions such as data encryption, complex passwords and high quality security software to ensure your data is protected.

Although we try to prevent any security risk, in the event that a security risk does occur incident that could threaten your rights and freedoms, we will immediately inform you of this situation via your email address and we will publish information about the incident on our website together with all relevant details.

POLICY CHANGES

Our privacy policy may be changed from time to time. Your rights under this policy we will not limit the protection of personal data without your express consent. All privacy policy changes We will publish the data on this page and if there are significant changes, we will inform you more significantly (in the case of some services, we may announce changes to the privacy policy by e-mail).

Google

Your personal data may be stored or processed on the Google Cloud Platform, which we use to ensure the safe and reliable operation of our services. Google Cloud Platform offers state-of-the-art security measures to help protect personal data from unauthorized access and abuse. As part of the protection of your personal data, we ensure that the data is processed in accordance with European legislation. Google Cloud Platform uses data centers within the European Union.

Google Ads and Google Analytics

On our website and in the Application, we use Google Analytics and Google Ads, which help analyze traffic and provide personalized advertisements. These tools collect information using cookies and other identifiers. For more information on how Google Analytics and Google Ads collect and process data, you can read the relevant personal data processing conditions of the mentioned services at website and the Google Privacy Policy.

Stripe

For financial transactions associated with the purchase of a subscription or other one-time payments in the Application we use a payment solution from Stripe, Inc. (http://stripe.com ). For more information about how Stripe collects and uses your data, visit Privacy Policy

Microsoft Clarity and Microsoft Advertising

We work with Microsoft Clarity and Microsoft Advertising to capture how you use a you interact with our website through behavioral metrics, heatmaps and repeat sessions so that they could improve and promote our products/services. Website usage data is captured using cookies first and third parties and other tracking technologies to determine the popularity of products/services and online activity. In addition, we use this information for website optimization, prevention purposes fraud/security and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

If you have any questions regarding this privacy statement or the collection of a processing of your personal data, do so via a special e-mail address: gdpr@explicaire.com.

Explicaire sro Plovární 478/1, Jižní Předměstí, 301 00 Pilsen